“We had a very nice few days at Crew House.”
Location is particularly great. HOWEVER, on the last night as I was getting into bed, I noticed a small black bug crawling in the duvet. I looked around and noticed there was a quite a few more on the base of the divan beds in the twin room, as well as in the carpet, and on the curtains. It really unnerved me as I cannot cope with creepy crawlies! It really ruined my holiday to be honest. I didn’t think it fair to write a review initially, so I e-mailed Sykes direct, however they offered absolutely no apology and said they would pass it on to local team. I recently received another e-mail from them, clearly sent in error, which was meant for someone else who also stayed at Crew House. Coincidentally, they had also complained about bugs in the house, which Sykes are claiming are ‘grains of dirt’ - dirt does not crawl? As there was no apology, no action taken, and I’m obviously not the only one who has experienced this, I felt I had no other option than to write this review and make others aware.
We are pleased you enjoyed your stay at Crew House and our local team, as discussed with you privately, did send pest control to Crew House on your departure and did not find any bugs. We did also apologise at the time and again in August when you contacted us and the web message you received was in response to your web message to the team, not sent in error. We hope you enjoyed your time in Dartmouth and hope to welcome you back to the area again. The owner relations team, on behalf of
Property Owner
