“The property flatters to deceive… Initial impressions are good, clean and fresh, however it slowly goes downhill.”
The Lounge – the marketing images create a false representation, the lounge is now tired and in need of painting, the furniture is different than that shown with the sofa and 2 chairs tired and dirty, even stained in places. It also has cluttered shelves, a window blind I had to untangle to get to work and a TV smaller than my laptop. Main Bedroom, great view from the window, however and again, the picture used is deceiving, this room is also in need of decorating. The picture does show the super king sized bed, but doesn’t show that it is only fitted with kingsized bedding – 6’’ smaller all-round, so the bedsheets only just hang on the corners of the mattress and come off when you sleep and the quilt doesn’t hang over the side of the bed but only just reaches the edge of the mattress, making for a difficult sleeping experience - thankfully you've still got the view out of the window as you untangle yourself from the bedsheet in the early hours. The Bathroom – fantastic, big bath, great shower heated floor and plenty of room. However, there is one thing to watch, because the floor is sloping towards the shower the bath is chocked up at one end by 2 pieces of wood, one was missing resulting in the bath moving when you climb in – I did find the wedge the following morning under the bath, presumably knocked out by the cleaner. The Kitchen – Poorly conceived and very poorly appointed – 10 Dinner plates and only 4 side plates, no matching mugs, not in a themed way but in a random way. Cupboards full of a random and eclectic mix of pots, pans (8 off), casserole dishes, roasting & baking trays (9 off) and general kitchen utensils - enough for at least 3 cottages. The dinning table has flaking varnish and is sticky to the touch, the Everhot Range Oven is very nice (different than the pictures), but not really that practical in a holiday let, as mastering cooking on a range needs practise and planning – you're not going to come back from the beach and throw something together quickly for tea! But if your planning on bread making, a full roast dinner or baking you'll be fine. Again the marketing pictures show a clean fresh and uncluttered kitchen, it isn't…in fact I would have to question the cleanliness of the kitchen. The property feels much more like somebodys second home, furnished with surplus items from the main house, than a considered holiday let.
Many thanks for your feedback, although we were concerned to read that the property was not satisfactorily presented prior to your arrival. As you will appreciate, we work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained, so it is very disappointing to read these comments. Your feedback has been passed on to the housekeeper/cleaner concerned. Please accept our apologies for any inconvenience this may have caused. We are also grateful for the comment in respect of the overall appearance of the property and will pass on your feedback to the owners who will look at each point. We do hope that you had an enjoyable holiday in spite of the issues raised and look forward to welcoming you back to the area in the not too distant future.
Property Owner
