“A few points about the cottage and it's cleanliness:
The cooker wasn't clean on our arrival; this had splats of grease on the hob area and the splash back was quite caked with grease as though this has rarely been cleaned, along with the wooden parts on the wall at the side of the cooker also very greasy.”
I actually wiped the cooker down before we left leaving it to a better standard than it was when we arrived.
The roof of the microwave had splats of food on it, again I wiped this out before leaving, where it was left to a better standard than when we arrived.
The whole property appears generally dusty like it needs a thorough deep clean.
The cushion covers in the lounge had loads of black hairs on them, this made me feel grubby. I had to take them all outside to clean all the 'dog type hairs' off them.
Further to this the bedspread on the main bed also had black hairs on this, although the other bedding was clean this was not. I questioned if this actually gets washed after each guest which I assume not when I saw it. Along with this were the 2 matching pillows to the bedspread that again had black hairs on it and clearly hadn't been freshly washed.
The throw on the single bed also looked grubby, it had a brown ish mark on this, and generally looked like it needed washing, again dog type hairs were observed on this.
I'm sure the housekeeper noticed I put all of the above items in the 'wash pile' upon leaving to 'hint' they needed washing as it would appear they definitely hadn't been prior to us attending.
If you'd like to address these points with the housekeeper as it would seem he/she appears quite particular on how the property is left although the points raised appear very minor. When a property is 'lived in' for a week it is bound to need some cleaning but it seems the very basic work is undertaken by your housekeeping services.
Not happy
This guest was politely asked to explain the reason for signs of disrespectful behaviour towards the property and has chosen to take offence and submit a poor review.
The review is the complete opposite of the comments left in the visitors book and I include these below verbatim.
Midweek review: 1st impression was wow I love it. I love the location, just nicely away from the crowds but close enough too. The quaint little cottage is like home from home. the only thing I would change is the sofa. Them pieces of wood stuck in your back when you lay down aint very comfy. Everything else is spot on.
So, it's the end of our lovely little holiday by the sea, its been tremendous, spectacular, superb!! Babbacombe beach is dog friendly, toilets + cafe there and there's a£2 pay car park right next to the beach!! Just a few things I would recommend for the cottage. Blackout curtains, new sofa, that's it. I personally loved the lovely smells of food coming from the Orange Tree, hmmm, lovely!! thank you Peter your place is awesome.
From Lord Rob and Lady Tammy
Property Owner
